Licensing rules mean we must confirm who you are, and the review usually finishes within 5 hours.
Keep these six lines open while you gather your papers for the review.
Reading this you will have sent a set we can approve straight away.
F1 Casino keeps the request to the shortest set the license allows, so nothing extra lands in your inbox.
Check the expiry before you upload. An identity paper with a lapsed date tells the reviewer nothing current, so it is refused and a fresh one is requested. Upload a current copy that is valid today Photograph the side showing the expiry date
Settled in a new suburb. A name or address that differs from the details on your account blocks the match, and the reviewer cannot confirm who you are. Send an updated proof of address Ask support to correct your profile spelling
From chopped to complete. A glare, a shadow or a corner left out of frame hides the text, and a partial image cannot be read with confidence. Retype a photo in even daylight Keep all four edges inside the frame
The Malta Gaming Authority license held by F1 Casino Ltd., numbered MGA/B2C/193/2018, obliges the operator to understand where players' money originates. So a source of funds request is routine license housekeeping against money laundering, never a suggestion that you did anything wrong.
Depending on how you play, one or two of these may be enough:
This settles exactly which moments bring a document request, so nothing catches you by surprise.
Useful the moment a check appears on your account, or just before you send documents in.
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